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Only Organisation Administrators can add Users to an Organisation

What are Immerse Users?

The Immerse Platform supports a number of user roles:

1. Organisation Administrator

The highest level user role, providing full access to the Immerse Platform; can add Apps, create Cohorts, add Users and see the organisation dashboard when they log in.

2. Standard User

A lower level role than an Organisation Administrator. Standard Users can be added to Cohorts to access content. They can also be assigned basic management roles such as:

App Manager

Allows the creation and management of scheduled sessions, with the ability to view the resulting reporting data. App Managers can also access and manage sessions created by anyone and view comprehensive reporting data

Cohort Manager

Allows the creation and management of scheduled sessions, with the ability to view the resulting reporting data. Cohort Managers only have access to sessions they have created themselves.

3. Basic User

Created as part of a Faciliated Cohort, basic users have no email address so they cannot log in to the Immerse Platform. They are typically authenticated by a facilitator, who provides them with an access PIN, often in a training centre.

4. Creator

A role specifically for development with the Immerse SDK. Creators can Sign-In in the Unity Editor and have access to the Immerse Developer Portal. They do not have conventional access to the Immerse Platform.

User list

The user list (vr.immerse.io/users) displays all users in an organisation. The list can be exported as a CSV.

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Creating Users

User are manually added by an Organisation Administrator(or can be automatically provisioned if Single-Sign On is set-up in an organisation)

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Whilst it's simple to send email invitations, account provisioning can take time, often requiring follow-up emails. Invitees will sometimes disregard or lose their invitation emails, so bear this mind. Check the user list to see who has enabled their account and manually resend the invitation if necessary

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Single sign-on (SSO)

If your organisation has SSO authentication, we can integrate with it; contact us at [email protected] for more information