Only Organisation Administrators can add Users to an Organisation
The Immerse Platform supports a number of user roles:
A lower level role than an Organisation Administrator. Standard Users can be added to Cohorts to access content. They can also be assigned basic management roles such as:
Allows the creation and management of scheduled sessions, with the ability to view the resulting reporting data. App Managers can also access and manage sessions created by anyone and view comprehensive reporting data for the app.
Allows the creation and management of scheduled sessions, with the ability to view the resulting reporting data. Cohort Managers only have access to sessions they have created themselves.
What’s the difference between an App Manager and a Cohort Manager?
App managers can create cohorts and view the data for all sessions that have been created for their app. Cohort Managers only have access to Cohorts they have created themselves.
Created as part of a Faciliated Cohort, basic users have no email address so they cannot log in to the Immerse Platform. They are typically authenticated by a facilitator, who provides them with an access PIN, often in a training centre.
The user list (vr.immerse.io/users) displays all users in an organisation. The list can be exported as a CSV.
User are manually added by an Organisation Administrator(or can be automatically provisioned if Single-Sign On is set-up in an organisation)
Whilst it's simple to send email invitations, account provisioning can take time, often requiring follow-up emails. Invitees will sometimes disregard or lose their invitation emails, so bear this mind. Check the user list to see who has enabled their account and manually resend the invitation if necessary
Single sign-on (SSO)
If your organisation has SSO authentication, we can integrate with it; contact us at [email protected] for more information
Updated 6 months ago